Shipping costs are flat rate for all retail sales through the website or you can elect Pick up from our Distillery Door only.
Shipping options and costs are calculated in the shopping cart and will be added to the order total before checkout.
Items ordered before 9am on week days we aim to dispatch same day, however this is not guaranteed. Any orders made on the weekend will be processed and dispatched on the following work day, again this is not guaranteed.
All deliveries include free tracking. The tracking number will be emailed to you once the goods have been sent and updates given as the delivery progresses. Sendle handle this service. If you do not receive an email when your order has been completed please check your ‘spam’ folder as it can be received there.
Shipping times are estimated at between 2-6 business days depending on your location.
Should the order be urgent please call 03 90130859 to discuss other options.
If the delivery address requires changing we are unable to action this after the item has been dispatched.
Deliveries will be made to the delivery address specified in your order. If this address proves to have been provided incorrectly by you, the goods will be returned to us and once the correct address has been provided, shipped again at an additional cost to you.
Signature on Delivery
Chiefs Son Distillery supports the responsible service of alcohol. It is against the law to sell to, supply to or obtain alcohol on behalf, a person under the age of 18 years. You must be over 18 years of age to place an order online or over the phone or receive a delivery.
A person receiving the goods at your premises must therefore be at least 18 years of age. Proof of age by means of a valid driver’s licence, passport or other accepted form of ID may be requested at the time of delivery.
A signature is required for all deliveries to be completed. If nobody 18 years of age or older is available at the time of delivery, the goods will either be delivered to a local agency for collection or made available for a free delivery. If the goods are not collected from the agency within 7 days they will be returned to Chiefs Son Distillery.
Your order is unable to be left unattended by Australian law. Please do not request for the order to be left unattended as this will be ignored.
Non Delivery to “Restricted Dry Zone” areas:
Please DO NOT order if your order is to be posted to one of the areas with the following postcodes:
Queensland: 4871, 4876, 4605, 4830, 4825, 4713, 4873, 4874, 4816.
South Australia: 5690, 872, 5710, 5724.
Northern Territory: No delivery for postcodes between 0822-0827, 0852, 0854-0859, 0862-0869, 0872-0886.
Western Australia: 6330, 6431, 6435, 6436, 6438, 6440, 6642, 6646, 6721, 6753, 6758, 6728, 6743, 6765, 6770, 6470.
At this stage we only offer postage within Australia.