Privacy Policy

Chief’s Son Distillery is committed to protecting your privacy and providing a safe and secure online experience. This Privacy Policy applies to the Chief’s Son Distillery website and explains how we collect, use, store, and protect your personal information. By using our website, you agree to the practices described in this policy.

Collection of your personal information

Chief’s Son Distillery may collect personally identifiable information such as your name, email address, postal address, and telephone number. We may also collect non‑identifiable demographic information including postcode, age, gender, preferences, interests, and favourites.

We automatically collect certain technical information about your device and browsing activity. This may include your IP address, browser type, referring website, access times, and pages visited. This information helps us operate the website, maintain service quality, and analyse general usage trends.

Use of your personal information

We use your personal information to operate the Chief’s Son Distillery website and deliver the services you request. We may also use your information to:

Communicate with you about products, services, promotions, or events
Conduct surveys or request feedback
Improve our website and customer experience
Provide personalised content or recommendations

Chief’s Son Distillery does not sell, rent, or lease customer information to third parties.

We may occasionally contact you on behalf of trusted business partners about offers that may interest you. In these cases, your personal information is not shared with the partner.

We may share data with carefully selected service providers who assist with statistical analysis, email or postal communications, customer support, or deliveries. These partners are required to keep your information confidential and may only use it to provide services on our behalf.

We do not use or disclose sensitive personal information (such as race, religion, or political affiliations) without your explicit consent.

We may track pages visited on our website to understand customer interests and deliver customised content or advertising.

Chief’s Son Distillery may disclose personal information if required by law or in good‑faith belief that such action is necessary to:

Comply with legal obligations
Protect and defend the rights or property of Chief’s Son Distillery
Protect the safety of website users or the public

Use of cookies

Our website uses cookies to personalise your online experience. Cookies are small text files stored on your device by a web server. They cannot run programs or deliver viruses.

Cookies help us:

Recognise returning visitors
Store your preferences
Simplify processes such as saving addresses or login details
Improve website functionality

You may choose to accept or decline cookies. Most browsers accept cookies automatically, but you can modify your settings to decline them. If you disable cookies, some website features may not function fully.

Security of your personal information

Chief’s Son Distillery protects your personal information from unauthorised access, use, or disclosure. Data is stored on secure servers in controlled environments. When transmitting sensitive information (such as credit card details), we use industry‑standard encryption technologies, including 256‑bit SSL.

Changes to this Statement

We may update this Privacy Policy from time to time to reflect changes in our practices, customer feedback, or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact information

If you have questions or believe Chief’s Son Distillery has not adhered to this Privacy Policy, please contact us at: contactus@chiefsson.com.au We will make every reasonable effort to investigate and resolve your concern promptly.

Conditions of use

Please note: All product images are digital and for illustration purposes only. Colours and shades may vary from the final product.